We are seeking a Team Leader for Spare Parts Sales within our Handling/Deck Machinery division. You will manage a team of Spare Parts Sales Engineers responsible for quoting and delivering spare parts to our customers worldwide. This role involves close cooperation with colleagues across Kongsberg’s global service network and other functions like purchasing, manufacturing and engineering.

Your role is split between being a manager for the team and managing your own customer requests. As our Team Leader for Spare Part Sales, you show good leadership skills while being service oriented towards our customers. With us, you will have the possibility for continuous development and learning.

Key accountabilities

• Manage and develop your team, including training, performance reviews, and continuous follow-up.

• Monitor the team’s overall responsiveness and delivery performance and help the team to reach the agreed targets.

• Respond to customer requests for spare parts.
• Handle customer orders, ensuring quality checks on prices and delivery times.
• Support customers while balancing their needs with the company’s interests.
• Coordinate with other Kongsberg Maritime departments to ensure order delivery.

Qualifications and experience

• Excellent communication skills in English, both verbal and written.
• Customer-focused mindset with the ability to balance customer needs and company interests.

• Strong problem-solving skills and the ability to generate innovative solutions.
• Ability to work collaboratively with cross-functional teams and departments.
• Technical knowledge of Deck Machinery products is an advantage, but not a requirement

You are able to

• act on own initiative, make things happen and accept responsibility for the results
• provide your team with a clear direction, inspire and coordinate others and keep them focused on set goals
• develop people through delegation, empowerment, coaching and promote self-development
• produce fresh and imaginative ideas and solutions
• communicate in a clear, precise and structured way
• co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals

What we can offer

• An exciting and important position working for the world-leading supplier of maritime solutions
• International work environment and multidisciplinary team collaboration
• Competitive pay and benefits
• Competitive terms including attractive insurance policies and pension schemes
• We offer flexible working hours

Work location
Brattvåg, Norway

Point of contact
Ingrid Ulstein Fjørtoft, Spares Part Manager, +47 995 73 710